Luxury Wellness Concierge & Guest Experience

Canyon Ranch Operating, LLC

Spicewood (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Health plan
25 days personal and holiday time off
Maternity leave
Life insurance and EAP

Job summary

Canyon Ranch Operating, LLC invites you to join our Austin team as a luxury hospitality concierge, helping guests design personalized wellness experiences and seamless stays in a world-class destination. You will guide guests from pre-arrival to departure, coordinating spa, fitness, dining, and adventure activities with precision and care.

We seek professionals who excel in guest relations, communication, and multitasking, and who thrive in a collaborative luxury environment that emphasizes

Qualifications

  • Minimum 2 years in luxury hospitality, concierge, or guest relations.
  • Presents highly personalized guest experiences with attention to detail.
  • Proficient with reservation and guest management systems.

Responsibilities

  • Build meaningful relationships with guests and tailor wellness itineraries.
  • Coordinate spa, fitness, dining, outdoor activities and experiences.
  • Provide concierge-style service and anticipate guest needs.
  • Collaborate with Spa, Rooms, Culinary, Retail, and other teams to execute requests.
  • Offer expert knowledge of resort offerings and lasting guest memories.
  • Maintain accurate guest profiles and optimize reservations.

Skills

Exceptional communication
Relationship-building
Guest relation management
Multitasking
Collaboration across departments
Personalized wellness itineraries

Tools

Book4Time
Opera Cloud

Job description

Canyon Ranch Operating, LLC invites you to join our Austin team as a luxury hospitality concierge, helping guests design personalized wellness experiences and seamless stays in a world-class destination. You will guide guests from pre-arrival to departure, coordinating spa, fitness, dining, and adventure activities with precision and care.

We seek professionals who excel in guest relations, communication, and multitasking, and who thrive in a collaborative luxury environment that emphasizes

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