Spa Experience & Operations Specialist

Canyon Ranch; Town of Texas, Northern (WI, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Spa access

Health plan

Paid time off

Supplemental coverage

Life insurance

Maternity leave

Growth opportunities

Job summary

Canyon Ranch is hiring at Canyon Ranch Austin, expanding a legacy of wellness hospitality. The role centers on delivering exceptional guest service, coordinating spa and wellness appointments, and supporting a seamless guest experience.

Join a team that values professionalism, communication, and collaborative problem solving, with opportunities for growth within our wellness destinations nationwide.

Qualifications

• 1–2 years of experience in hospitality, guest services, customer service, administrative support, or related field.
• High school diploma or equivalent; associate degree or specialized training preferred.
• Demonstrate a passion for delivering exceptional guest service with a friendly, professional demeanor.

Responsibilities

• Serve as a welcoming first point of contact for guests, providing exceptional service and directions.
• Schedule, modify, and cancel spa, fitness, wellness, salon, and recreational services.
• Manage guest arrivals, assign lockers, and assist with guest needs.
• Answer calls, respond to inquiries, and coordinate appointments.

Skills

Guest services

Communication

Team player

Technology literacy

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Canyon Ranch is hiring at Canyon Ranch Austin, expanding a legacy of wellness hospitality. The role centers on delivering exceptional guest service, coordinating spa and wellness appointments, and supporting a seamless guest experience.

Join a team that values professionalism, communication, and collaborative problem solving, with opportunities for growth within our wellness destinations nationwide.