Spa & Wellness Guest Experience Associate

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health plan

Dental and Vision

Paid time off

Life insurance

Maternity leave

Professional growth

Job summary

Canyon Ranch is expanding with a new Austin location in 2026, inviting friendly, service‑minded individuals to join the team. You will guide guests through spa and fitness facilities, maintain cleanliness and safety, and ensure a welcoming experience across all wellness spaces.

We value reliability, adaptability, and a positive attitude, with opportunities for professional growth and comprehensive employee benefits across Canyon Ranch locations nationwide.

Qualifications

• High school diploma or equivalent preferred.
• Basic computer skills are required.
• Strong communication skills and professionalism in all situations.
• Ability to multitask while delivering superior guest service.
• Demonstrate reliability, adaptability, and a positive attitude.

Responsibilities

• Provide exceptional guest service by warmly greeting visitors, assigning lockers, and guiding them through spa and fitness facilities and amenities.
• Maintain cleanliness, organization, and safety in all gyms, studios, courts, and indoor/outdoor pool areas.
• Monitor the outdoor pool area by arranging chairs and umbrellas, replenishing supplies, and keeping the space neat and inviting.
• Ensure guest safety by observing facility use, offering guidance on equipment and amenities, and assisting with areas such as saunas and whirlpools.
• Stock towels and necessary supplies throughout the spa, gyms, studios, and pool areas to maintain readiness and guest comfort.
• Anticipate guest needs and create meaningful engagement by offering assistance, information on activities, and a welcoming experience throughout their visit.

Skills

Communication skills

Multitasking

Reliability

Adaptability

Positive attitude

Professionalism

Education

High school diploma or equivalent

Job description

Canyon Ranch is expanding with a new Austin location in 2026, inviting friendly, service‑minded individuals to join the team. You will guide guests through spa and fitness facilities, maintain cleanliness and safety, and ensure a welcoming experience across all wellness spaces.

We value reliability, adaptability, and a positive attitude, with opportunities for professional growth and comprehensive employee benefits across Canyon Ranch locations nationwide.