Membership Sales Consultant

Chelsea Piers Lp; New York (NY); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

All-access gym membership

Team-oriented culture

Growth pathways

Purpose-driven work

Job summary

Chelsea Piers Lp in New York City is seeking a Membership Consultant to drive Founding Membership sales during pre-sales and after opening. The role focuses on building a strong membership base, delivering exceptional service, and meeting sales goals within a team.

Ideal candidates are skilled in prospecting, lead generation, and relationship-building, with proficiency in Microsoft Office and a passion for fitness and community.

Qualifications

• Experience in prospecting, lead generation, and selling memberships.
• Strong customer service, communication, and relationship-building skills.
• Ability to meet and exceed sales goals with a team-oriented approach.

Responsibilities

• Sell Founding Memberships and Corporate Memberships during pre-sales and post-opening.
• Build a high-quality membership base through proactive sales efforts.
• Establish a strong sales pipeline and meet quarterly sales targets.
• Connect members to areas of interest to drive retention and long-term membership.
• Collaborate with Membership Sales Manager and VP to achieve team goals.
• Represent the club as a goodwill ambassador at events and with members.

Skills

Sales experience

Customer service

Communication skills

Team player

Microsoft Office

Tools

Microsoft Office

Job description

Job Details
Job Location: Chelsea Piers Fitness - All New York City Locations - New York, NY 10011
Salary Range: $75,000.00 - $100,000.00 Base+Commission/year

About Chelsea Piers

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You’ll Love Working Here

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities: Membership Consultant

As an integral member of the founding team, the Membership Consultant will focus on selling Founding Memberships during the pre-sales period and then continuing to build the club's high-quality membership base once the club opens through a strong sales effort. The Membership Consultant will be responsible for the following. This is not a comprehensive list and other duties may be assigned.

General Responsibilities

• Adoption of relationship-based sales philosophy focused on information discovery
• Prospecting, lead generation, and building of referral business
• Sale of new memberships including Founding Memberships and Corporate Memberships
• Achieving or surpassing individual sales goals
• Knowledge of all member opportunities within the club and selling ancillary services; connecting new members to areas of interest to set them up for success and long-term membership
• Working cohesively with a team of Membership Consultants, your Membership Sales Manager, and VP of Membership Sales to be successful individually and as a team
• Establishing a strong sales pipeline, meeting sales objectives, and collaborating with a team to achieve the overall goals of the business
• Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club
• Serving as a visible and active goodwill ambassador with members and at select special events
• Delivering superior customer service with an aim towards member retention

Qualifications

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent, and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
• Proficiency in Microsoft Office including Word and Excel
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends, and holidays as needed

Expected annual compensation: $75,000-$100,000