Membership Sales Manager

Chelsea Piers Lp; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

All-Access Membership

Team-oriented culture

Growth pathways

Purpose-driven work

Job summary

Chelsea Piers Fitness in New York City is seeking a proactive Membership Sales professional to drive new signups and grow the club's member base. You will mentor a team of Membership Consultants and collaborate with the VP of Sales to hit and exceed targets in a fast-paced, luxury fitness environment.

This role offers an all-access membership, growth opportunities across hospitality, operations and management, and a culture focused on empowerment, purpose, and community.

Qualifications

• 3+ years of Membership Sales experience, preferably in a high-end fitness environment.
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail.
• Proficiency in Microsoft Office including Word and Excel.
• Ability to work on nights, weekends and holidays as needed.
• Passion for fitness with a team-first mentality.

Responsibilities

• Sale of memberships
• Serve as a mentor to Chelsea Piers Fitness Membership Consultants
• Working cohesively with a team of Membership Consultants and a Vice President of Sales to be successful individually and as a team
• Establishing a strong sales pipeline, meeting sales objectives and collaborating with a team to achieve the overall goals of the business
• Managing select member events geared towards engaging the membership base and generating interest in and excitement around the club
• Serving as a visible and active goodwill ambassador with members and at select special events
• Work closely with the marketing team to align sales efforts with promotional campaigns and initiatives
• Foster a data-driven sales culture through the adoption of a technology-enabled sales process
• Lead weekly sales meetings

Skills

Membership sales

Customer service

Communication skills

Microsoft Office

Tools

Microsoft Office (Word/Excel)

Job description

Job Details

Job Location: Chelsea Piers Fitness - All New York City Locations - New York, NY 10011

Salary Range: $85,000.00 - $115,000.00 Base+Commission/year

About Chelsea Piers:

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity:

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You’ll Love Working Here:

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities:

• Sale of memberships
• Serve as a mentor to Chelsea Piers Fitness Membership Consultants
• Working cohesively with a team of Membership Consultants and a Vice President of Sales to be successful individually and as a team
• Establishing a strong sales pipeline, meeting sales objectives and collaborating with a team to achieve the overall goals of the business
• Managing select member events geared towards engaging the membership base and generating interest in and excitement around the club
• Serving as a visible and active goodwill ambassador with members and at select special events
• Work closely with the marketing team to align sales efforts with promotional campaigns and initiatives
• Foster a data-driven sales culture through the adoption of a technology-enabled sales process
• Lead weekly sales meetings

Qualifications:

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
• Proficiency in Microsoft Office including Word and Excel
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends and holidays as needed
• 3+ years of Membership Sales experience, preferably in a high-end fitness environment