Membership & Programs Coordinator

Boys-; Jacksonville (FL); On-site; USD 14,000 - 17,000; Full time

Job summary

The Boys & Girls Clubs of Northeast Florida is seeking a Membership Coordinator to provide clerical and administrative support, and to communicate information to parents while delivering professional customer service.

Responsibilities include maintaining enrollment and attendance records, answering phones, preparing letters and event flyers, and assisting with meetings and special programs. Additional duties may include coordinating field trips and other tasks as needed.

Qualifications

• High School diploma or GED.
• Minimum three years of administrative support experience required.
• Experience working with youth is a plus.
• CPR and First Aid Certification or willingness to obtain (Will Train).
• Demonstrated proficiency with technology, including computer operations and word processing.
• Excellent written and verbal communication skills and organizational skills.
• Provide excellent customer service to parents, members, staff, and volunteers.
• Ability to pass DCF Level II background screening and drug test.

Responsibilities

• Maintain accurate recordkeeping of member enrollment and attendance, food services, and other grant requirements.
• Answer Club telephone and provide informative customer service.
• Prepare correspondences, reports, and event flyers as assigned.
• Attend relevant staff meetings and training events.
• May participate in additional special programs and/or events.
• May aid with coordinating field trips.
• Other duties as assigned.

Skills

Administrative support

Customer service

Communication skills

Technology proficiency

Background screening

Education

High School diploma or GED

Tools

Word processing

Computer operations

Job description

The Boys & Girls Clubs of Northeast Florida is seeking a Membership Coordinator to provide clerical and administrative support, and to communicate information to parents while delivering professional customer service.

Responsibilities include maintaining enrollment and attendance records, answering phones, preparing letters and event flyers, and assisting with meetings and special programs. Additional duties may include coordinating field trips and other tasks as needed.