Membership Ops & Data Systems Coordinator

ACORE; Washington (District of Columbia); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Robust health care options

Generous vacation policy

11 federal holidays

Paid parental leave

Hybrid work schedule in Washington, DC

401(k) employer contribution

Educational assistance

Job summary

ACORE is seeking a Coordinator, Member Services to maintain membership and sponsorship operations behind the scenes. You will own the systems, data, and workflows that support corporate members and sponsors — from HubSpot and AMS to invoicing, renewals, benefit fulfillment, and reporting.

The ideal candidate is organized, process-minded, and energized by making systems work: you fix broken workflows, document fixes, and keep data clean so the Corporate Engagement team can focus on relationships

Qualifications

• Hands-on experience administering CRM (HubSpot, Salesforce) and AMS.
• Strong data governance, cleanliness, and field standardization.
• Process-oriented mindset with ability to document and improve workflows.
• Proven problem-solving skills and vendor engagement.
• Reliable follow-through on renewals, invoices, and reports.

Responsibilities

• Serve as day-to-day administrator for HubSpot and AMS, keeping records accurate and current.
• Monitor integrations HubSpot, AMS, and Sage Intacct; troubleshoot issues.
• Audit membership status, tier, and benefits; maintain data hygiene.
• Partner with Finance to manage invoicing, renewals, and payments.
• Create dashboards and reports on membership, renewals, and revenue.
• Document SOPs and assist with tool testing and rollout.
• Support cross-team operations and on-site event data capture.

Skills

Systems Savvy

Data Discipline

Process Orientation

Problem Solving

Reliable Follow-Through

Service Mindset

Clear Communication

Spreadsheet Skills

CRM / Database Administration

Tools

HubSpot

Salesforce

AMS (Association Management System)

Sage Intacct

Job description

ACORE is seeking a Coordinator, Member Services to maintain membership and sponsorship operations behind the scenes. You will own the systems, data, and workflows that support corporate members and sponsors — from HubSpot and AMS to invoicing, renewals, benefit fulfillment, and reporting.

The ideal candidate is organized, process-minded, and energized by making systems work: you fix broken workflows, document fixes, and keep data clean so the Corporate Engagement team can focus on relationships