Member Services & Data Integrity Specialist

Asset Management & Association Services; Sandy Springs (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, disability, life

Retirement plan

Paid time off & holidays

Job summary

Asset Management & Association Services seeks a Membership/Information Specialist to provide membership administration, operational support, and responsive customer service for AMAS and its REALTOR® associations. You will process applications and renewals, maintain member records, assist onboarding, and collaborate with internal teams.

This role requires strong communication, attention to detail, and the ability to handle inquiries across channels.

Qualifications

• At least three years of professional office, customer service, or membership administration experience.
• Proficiency with Google Workspace; RAMCO experience preferred.
• Ability to manage competing priorities and collaborate across departments.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Process new membership applications, transfers, reinstatements, renewals, and terminations according to association procedures.
• Maintain accurate member records in RAMCO and other systems; address data discrepancies.
• Assist with onboarding and orientation scheduling and attendance tracking.
• Respond promptly and professionally to member inquiries by phone, email, and in person.
• Prepare routine membership reports and monitor status changes for compliance.
• Provide frontline support and coordinate with Education, Accounting, and other teams.

Skills

Customer service

Communication

Organization

Problem solving

Team collaboration

Education

Associate degree preferred

Tools

RAMCO

Google Workspace

Job description

Asset Management & Association Services seeks a Membership/Information Specialist to provide membership administration, operational support, and responsive customer service for AMAS and its REALTOR® associations. You will process applications and renewals, maintain member records, assist onboarding, and collaborate with internal teams.

This role requires strong communication, attention to detail, and the ability to handle inquiries across channels.