Membership & Guest Services Coordinator

The Salvation Army Southern California; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

A community service organization in San Diego is looking for a Customer Services Coordinator. This entry-level full-time position oversees daily Gym operations, including staff management and customer interactions. Ideal candidates will possess strong interpersonal skills, at least a high school diploma, and experience in a similar role preferred. Bilingual candidates are encouraged to apply. The organization emphasizes a positive and supportive community environment.

Qualifications

• Must be at least 18 years of age.
• Minimum of 6 months experience at a Kroc Center or similar facility preferred.
• Must be able to read, write and communicate in English.

Responsibilities

• Oversee daily operations of Gym Guest Services.
• Respond to member or customer requests for a manager.
• Conduct frequent walkthroughs of the building and pool deck.

Skills

Strong interpersonal and communication skills

Professionalism in problem solving

Ability to work with a diverse population

Strong motivational and management abilities

Bilingual (Spanish) preferred

Education

Minimum high school diploma or equivalent

College degree preferred

Tools

Microsoft Office

CCMS or related POS software

Job description

A community service organization in San Diego is looking for a Customer Services Coordinator. This entry-level full-time position oversees daily Gym operations, including staff management and customer interactions. Ideal candidates will possess strong interpersonal skills, at least a high school diploma, and experience in a similar role preferred. Bilingual candidates are encouraged to apply. The organization emphasizes a positive and supportive community environment.