Part-Time Guest Services Lead - Training & Member Support

The Salvation Army Southern California

San Diego (CA)

On-site

USD 25,000 - 30,000

Part time

14 days+
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Job summary

A nonprofit organization in San Diego is seeking a Lead Guest Services Associate to provide quality customer service and oversee Guest Services Associates. The role requires at least 2 years of relevant experience, the ability to communicate effectively, and is part-time. The ideal candidate should have skills in customer service and teamwork, and bilingual candidates in Spanish are preferred. This position emphasizes community service and support.

Qualifications

  • At least 2 years’ experience as a Guest Services Associate or similar.
  • At least 1 year of supervisory experience.
  • Bilingual in Spanish preferred.

Responsibilities

  • Provide excellent customer service to guests.
  • Train and supervise Guest Services Associates.
  • Process sales of memberships and programs.

Skills

Customer service
Teamwork
Communication
Bilingual (Spanish)

Job description

A nonprofit organization in San Diego is seeking a Lead Guest Services Associate to provide quality customer service and oversee Guest Services Associates. The role requires at least 2 years of relevant experience, the ability to communicate effectively, and is part-time. The ideal candidate should have skills in customer service and teamwork, and bilingual candidates in Spanish are preferred. This position emphasizes community service and support.
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