Membership Growth Specialist — Drive Signups & Delight Members

BJ's Wholesale Club, Inc.; Gainesville (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ's Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club, Inc. in Gainesville, VA is seeking a friendly, results-oriented member services representative. You will greet customers, answer questions, process memberships, and promote BJ's loyalty programs with energy and integrity.

You will handle exchanges, returns, and basic service inquiries while maintaining club standards and safety. Teamwork and accurate transactions help us deliver fast, friendly service every day.

Qualifications

• Prior front line/customer service experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition and membership options.
• Converts potential members by pitching all membership programs.
• Delivers member service and handles inquiries, returns, and pick-ups.
• Ensures compliance with club policies and maintains a safe, positive environment.

Skills

Front line customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ's Wholesale Club, Inc. in Gainesville, VA is seeking a friendly, results-oriented member services representative. You will greet customers, answer questions, process memberships, and promote BJ's loyalty programs with energy and integrity.

You will handle exchanges, returns, and basic service inquiries while maintaining club standards and safety. Teamwork and accurate transactions help us deliver fast, friendly service every day.