Membership Growth & Service Specialist

BJ's Wholesale Club, Inc.; Village of East Syracuse (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking team members for a fast-paced retail environment. You’ll engage with members, drive membership growth, and execute daily club operations from signups to checkout, while upholding club standards.

This role emphasizes customer service, sales goals, and teamwork in a diverse, inclusive setting. Weekly pay, member benefits, and opportunities for advancement are offered; on-site schedule includes a dynamic retail shift pattern.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Delivers superior customer service to Members by serving as a first line point-of-contact.
• Follows club policies and procedures, and maintains a safe, positive environment.

Job description

BJ’s Wholesale Club is seeking team members for a fast-paced retail environment. You’ll engage with members, drive membership growth, and execute daily club operations from signups to checkout, while upholding club standards.

This role emphasizes customer service, sales goals, and teamwork in a diverse, inclusive setting. Weekly pay, member benefits, and opportunities for advancement are offered; on-site schedule includes a dynamic retail shift pattern.