Membership Growth & Retention Specialist

bjswholesaleclub; Gainesville (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Generous paid time off

Health benefits

401(k) retirement plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Gainesville, FL is hiring a Membership Sales Associate to promote BJ’s membership programs, greet members, and upsell benefits. You’ll handle inquiries, process sign-ups, and support member experiences with a commitment to accuracy and service.

We offer weekly pay, free BJ’s memberships, generous PTO, health benefits, a 401(k) plan and an Employee Stock Purchase Plan. Join a team that values integrity, teamwork, and member focus.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in Gainesville, FL is hiring a Membership Sales Associate to promote BJ’s membership programs, greet members, and upsell benefits. You’ll handle inquiries, process sign-ups, and support member experiences with a commitment to accuracy and service.

We offer weekly pay, free BJ’s memberships, generous PTO, health benefits, a 401(k) plan and an Employee Stock Purchase Plan. Join a team that values integrity, teamwork, and member focus.