Membership Growth Specialist - Commission + Free Gym Access

UFC GYM - Whitestown, IN; California; On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Free gym membership

Flexible scheduling

Training & development

Team events

Job summary

UFC GYM Whitestown is seeking a Membership Specialist to create welcoming, informative experiences for members and guests. You will drive new member inquiries, book appointments, and ensure tours are conducted per our Playbook.

The role emphasizes exceptional customer service and team collaboration to maintain a clean, inviting facility. Ideal candidates have strong sales, communication, and organizational skills, plus the ability to work independently while contributing to a high-energy gym

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Excellent customer service skills.
• Independent, self-starter with strong organizational skills.
• Must be a team player.

Responsibilities

• The Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• Drive potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Skills

Sales knowledge

Fitness industry understanding

Computers

Interpersonal communication

Customer service

Independent / self-starter

Team player

Job description

UFC GYM Whitestown is seeking a Membership Specialist to create welcoming, informative experiences for members and guests. You will drive new member inquiries, book appointments, and ensure tours are conducted per our Playbook.

The role emphasizes exceptional customer service and team collaboration to maintain a clean, inviting facility. Ideal candidates have strong sales, communication, and organizational skills, plus the ability to work independently while contributing to a high-energy gym