Membership Growth Specialist

BJ's Wholesale Club; Toms River (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free Memberships

Paid Time Off

Health Benefits

401(k) Retirement Savings

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking team members to execute membership acquisition, renewals, and customer service inquiries. You will help members enroll in programs, handle returns, exchanges, and provide excellent service.

Responsibilities include promoting membership options, resolving questions, and supporting daily club operations while maintaining high standards of member satisfaction.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.

Skills

Customer Service

Sales

Problem Solving

Tools

POS System

Job description

BJ's Wholesale Club is seeking team members to execute membership acquisition, renewals, and customer service inquiries. You will help members enroll in programs, handle returns, exchanges, and provide excellent service.

Responsibilities include promoting membership options, resolving questions, and supporting daily club operations while maintaining high standards of member satisfaction.