Membership Growth Specialist

BJ's Wholesale Club; South Carolina; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k) with company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a Membership Sales Associate to drive acquisition and retention of members, explain membership options, and process applications and renewals. You’ll promote BJ’s loyalty programs and assist with returns and pickups while delivering excellent member service.

This role works 8am–4pm, about 3–4 days per week, including weekends, up to 20 hours. Weekly pay and comprehensive benefits are provided in a team‑oriented environment.

Qualifications

• Prior front-line customer service or sales experience preferred.
• Basic math skills and cash handling experience.
• Computer proficiency and ability to learn BJ's systems.

Responsibilities

• Promotes the BJ’s value proposition regarding membership acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.

Skills

Customer service

Sales experience

Cash handling

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a Membership Sales Associate to drive acquisition and retention of members, explain membership options, and process applications and renewals. You’ll promote BJ’s loyalty programs and assist with returns and pickups while delivering excellent member service.

This role works 8am–4pm, about 3–4 days per week, including weekends, up to 20 hours. Weekly pay and comprehensive benefits are provided in a team‑oriented environment.