Membership Growth Specialist

24 Hour Fitness USA, LLC; Portland (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

401(k) with company match

Medical and dental coverage

Paid time off

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver an engaging sales and service experience for guests and members. The SSE will highlight memberships, fitness and retail offerings while building relationships and driving revenue.

The role emphasizes onboarding new members, promoting programs, and achieving sales targets through strong customer interactions and club teamwork. A friendly, proactive attitude is essential.

Qualifications

• High School Diploma or GED.
• CPR and AED certification within 60 days of employment.
• Bachelor’s degree preferred.

Responsibilities

• Deliver an outstanding sales and service experience to guests and members.
• Educate guests on membership, fitness and retail offerings and close sales.
• On-board new members and support retention to drive club profitability.
• Achieve or exceed personal and team sales goals.
• Assist with lead generation and follow-up using company tools.

Skills

Sales experience

Customer service

Interpersonal communication

Team player

Organizational skills

Independent, self-starter

POS system operation

Membership system knowledge

Education

High School Diploma or GED

CPR & AED certification (within 60 days)

Bachelor’s degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver an engaging sales and service experience for guests and members. The SSE will highlight memberships, fitness and retail offerings while building relationships and driving revenue.

The role emphasizes onboarding new members, promoting programs, and achieving sales targets through strong customer interactions and club teamwork. A friendly, proactive attitude is essential.