Membership Growth Specialist

BJ's Wholesale Club; New Albany (OH); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Paid time off

Health benefits

401(k) retirement plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, located in New Albany, OH, is hiring for a frontline sales and member services role. You will engage with members, explain BJ’s membership options, and help shoppers with purchases and returns while maintaining a friendly, fast, and accurate service standard.

The position emphasizes weekly compensation, full benefits, and career growth within a values-driven team focused on the member experience. A positive, energetic attitude helps you thrive in a busy club environment.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales

Math skills

Computer skills

Tools

POS system

Job description

BJ’s Wholesale Club, located in New Albany, OH, is hiring for a frontline sales and member services role. You will engage with members, explain BJ’s membership options, and help shoppers with purchases and returns while maintaining a friendly, fast, and accurate service standard.

The position emphasizes weekly compensation, full benefits, and career growth within a values-driven team focused on the member experience. A positive, energetic attitude helps you thrive in a busy club environment.