Membership Growth & Renewal Advocate

BJ's Wholesale Club, Inc.; Carney (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits (medical, dental, + H

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Maryland is seeking a customer-focused associate to drive membership growth and deliver outstanding member service on a retail floor. You will promote all BJ’s membership options, assist with orders, returns, and inquiries, and help uphold the club standards across shifts.

Flexible weekends and evening availability are typical. The role emphasizes high-energy sales, problem solving, and teamwork to meet daily targets while ensuring a welcoming, efficient shopping

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Assists with BOPIC orders and member inquiries; processes merchandise returns and exchanges.
• Maintains high standards of customer service and adherence to club policies.

Skills

Customer Service

Sales Skills

Teamwork

Job description

BJ’s Wholesale Club in Maryland is seeking a customer-focused associate to drive membership growth and deliver outstanding member service on a retail floor. You will promote all BJ’s membership options, assist with orders, returns, and inquiries, and help uphold the club standards across shifts.

Flexible weekends and evening availability are typical. The role emphasizes high-energy sales, problem solving, and teamwork to meet daily targets while ensuring a welcoming, efficient shopping