Membership Growth Lead - Onboarding & Experience

Onelife Fitness; Maryland; On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Complimentary club membership

Employee discounts

Referral bonus

Certification program

Full-time benefits

Job summary

Onelife Fitness is seeking a Membership Manager in Maryland to lead the member experience and drive enrollment. You will build strong member relationships, guide onboarding, and convert prospects while supporting daily club operations.

Expect to recruit and retain members to hit monthly goals, host tours, and generate local leads. Strong communication and CRM skills are essential in a fast-paced, member-focused environment.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Responsibilities

• Build strong relationships and guide members through onboarding and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the front and assist with day-to-day club ops.

Skills

Sales experience

Communication

People management

CRM experience

Education

High school diploma

Tools

MS Office

CRM

Job description

Onelife Fitness is seeking a Membership Manager in Maryland to lead the member experience and drive enrollment. You will build strong member relationships, guide onboarding, and convert prospects while supporting daily club operations.

Expect to recruit and retain members to hit monthly goals, host tours, and generate local leads. Strong communication and CRM skills are essential in a fast-paced, member-focused environment.