Membership Growth & Community Experience Lead

HAVN; Lehi (UT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Full access to coworking spaces

Hotel suite discounts

Wellness facilities

Job summary

HAVN Sanctuary in Lehi, UT seeks a Sales Associate to drive revenue and member growth. You will attract, tour, and convert prospects, manage the CRM pipeline, and cultivate community relationships with a hospitality-forward approach.

You’ll collaborate with the GM, support onboarding, and contribute to events and brand-building across HAVN spaces. This role rewards initiative and a startup mindset.

Qualifications

• 2-3 years sales experience in a hospitality, residential, and/or coworking setting is strongly preferred.
• Bachelor’s Degree or equivalent experience is strongly preferred.
• Experience managing accounts within a CRM (e.g., Salesforce, Hubspot) is strongly preferred.
• Experience with OfficeRND is preferred.
• Excellent interpersonal & presentation skills for conducting tours and networking are critical.
• Friendly, hospitality-driven mindset with a commitment to high-touch service.
• Passion for community-building and collaboration.
• Flexible schedule to accommodate events.
• Competitive salary with KPI-based variable; OTE $55,000 - $65,000 plus 401(k) matching.

Responsibilities

• Proactively identify, qualify, and convert leads into Members through outbound outreach and inbound inquiry management.
• Host tailored tours, highlighting HAVN’s amenities to support a balanced lifestyle.
• Build consultative relationships and match prospects to the right membership solution.
• Own the Membership sales pipeline in the CRM: tracking interactions and follow-ups.
• Generate referral-driven leads by cultivating member and partner relationships.
• Meet and exceed monthly membership sales targets and KPIs.
• Serve as day-to-day contact for members and onboarding experience.
• Coordinate events, community engagement, and on-site support as needed.

Skills

Sales Experience

CRM software

OfficeRND

Interpersonal skills

Hospitality industry knowledge

Startup experience

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

OfficeRND

Job description

HAVN Sanctuary in Lehi, UT seeks a Sales Associate to drive revenue and member growth. You will attract, tour, and convert prospects, manage the CRM pipeline, and cultivate community relationships with a hospitality-forward approach.

You’ll collaborate with the GM, support onboarding, and contribute to events and brand-building across HAVN spaces. This role rewards initiative and a startup mindset.