Membership & Front Desk Specialist

Crunch Fitness, Primetime Fitness LLC; Ohio; On-site; USD 17,000 - 25,000; Full time

Job summary

Crunch Fitness is seeking a friendly front desk agent to join our team, focused on creating a positive environment for members checking in or seeking service at the front desk. You will generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls to enroll prospects in gym memberships.

You will stay knowledgeable about membership services and gym equipment to inform members, answer questions, and continuously sell

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness is seeking a friendly front desk agent to join our team, focused on creating a positive environment for members checking in or seeking service at the front desk. You will generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls to enroll prospects in gym memberships.

You will stay knowledgeable about membership services and gym equipment to inform members, answer questions, and continuously sell