Membership & Front Desk Concierge

New Britain-Berlin YMCA; Meriden (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

A local community organization in Meriden seeks a part-time member service representative. The role involves delivering excellent service to members and guests, performing clerical duties, and promoting programs. A Bachelor's degree and experience in customer service are preferred. The candidate should be able to work a flexible schedule, including evenings and weekends. This entry-level position offers a dynamic environment in the wellness and fitness services sector.

Qualifications

• Relate effectively to diverse groups of people from all social and economic segments.
• Work a flexible schedule including evenings and weekends.
• Communicate effectively and courteously in all interactions.

Responsibilities

• Provide excellent service to members and guests.
• Answer and refer all incoming calls courteously.
• Perform various clerical duties including signing up new members.
• Be knowledgeable about YMCA memberships, programs, and events.

Skills

Customer service

Communication skills

Clerical duties

Relationship building

Education

Bachelor's degree in related field or equivalent

Job description

A local community organization in Meriden seeks a part-time member service representative. The role involves delivering excellent service to members and guests, performing clerical duties, and promoting programs. A Bachelor's degree and experience in customer service are preferred. The candidate should be able to work a flexible schedule, including evenings and weekends. This entry-level position offers a dynamic environment in the wellness and fitness services sector.