Member Concierge — Front Desk Associate

Equinox; Fairfield (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Complimentary Club membership

Incentives for services like Personal Training

Job summary

A leading fitness organization is seeking enthusiastic Front Desk Associates to join their team in Connecticut. The role involves greeting members and guests, answering phones, and maintaining a clean work area. Applicants should have at least one year of customer service experience, a high school diploma or GED, and a passion for health and fitness. This position offers competitive salary and benefits, including complimentary club membership and industry-leading commission opportunities.

Qualifications

• Minimum of 1 year in customer service or related experience.
• Reliable, professional, energetic, and friendly.
• Must effectively communicate in person, via email, and via phone.

Responsibilities

• Greet members and guests professionally.
• Scan membership IDs and answer phones professionally.
• Respond to member questions, concerns, and discrepancies.
• Maintain an orderly and clean work area.

Skills

Customer service

Communication

Friendly demeanor

Computer literacy

Education

High school diploma/GED

Job description

A leading fitness organization is seeking enthusiastic Front Desk Associates to join their team in Connecticut. The role involves greeting members and guests, answering phones, and maintaining a clean work area. Applicants should have at least one year of customer service experience, a high school diploma or GED, and a passion for health and fitness. This position offers competitive salary and benefits, including complimentary club membership and industry-leading commission opportunities.