Membership Experience Specialist

Planet Fitness; Winchester (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Free Planet Fitness membership

Job summary

Planet Fitness in Winchester, VA is seeking a part-time Customer Service Representative. You will greet members, answer questions, process sign-ups and tours, and handle POS transactions while promoting fitness programs.

Responsibilities include delivering a superior member experience, maintaining a clean club, and supporting team success with friendly, professional service. Training and growth opportunities are available.

Qualifications

• Experience delivering superior customer service in a fast paced environment.
• Able to greet members and guests warmly and handle inquiries professionally.
• Proficient with basic computer tasks and a point-of-sale system.

Responsibilities

• Provide exceptional customer service to Planet Fitness members and guests.
• Answer phones in a friendly, helpful manner and assist with sign-ups and tours.
• Log amenities and process beverage or merchandise purchases via POS.
• Promote fitness classes and programs to members and guests.
• Keep the club environment clean, sanitized, and safe for all.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma

Tools

POS System

Job description

Planet Fitness in Winchester, VA is seeking a part-time Customer Service Representative. You will greet members, answer questions, process sign-ups and tours, and handle POS transactions while promoting fitness programs.

Responsibilities include delivering a superior member experience, maintaining a clean club, and supporting team success with friendly, professional service. Training and growth opportunities are available.