Membership Engagement Specialist – Part-Time, Varied Hours

Theuniversityunion; Garner (NC); On-site; USD 17,000 - 24,000; Part time

Job summary

The YMCA of the Triangle Area is seeking a Part-Time Member Engagement Specialist in Garner, NC. The role involves creating a welcoming atmosphere, driving sales, and connecting members to programs that reflect the Y’s mission.

Work is 15–20 hours weekly with varied shifts, including early mornings and evenings. Responsibilities include building relationships, cross-selling memberships, and serving as a member advocate.

Qualifications

• High School diploma and 1-2 years experience in customer service or sales.
• Professional demeanor, welcoming and courteous.
• Strong computer skills and ability to use CRM platforms.
• Excellent communication and ability to work independently.

Responsibilities

• Models relationship-building in all interactions.
• Develops relationships with community organizations.
• Provides excellent customer service and assists members.
• Handles tours, sales, and membership initiatives; cross-sells.
• Acts as member advocate and concierge during shifts.
• Supports Welcome Center and staff in delivering service.

Skills

Customer Service

Sales

Communication

Multi-tasking

Education

High School Diploma

Tools

Personify Go

Personify 360

Job description

The YMCA of the Triangle Area is seeking a Part-Time Member Engagement Specialist in Garner, NC. The role involves creating a welcoming atmosphere, driving sales, and connecting members to programs that reflect the Y’s mission.

Work is 15–20 hours weekly with varied shifts, including early mornings and evenings. Responsibilities include building relationships, cross-selling memberships, and serving as a member advocate.