Membership Engagement & Programs Coordinator

The Institute of Navigation; Manassas (VA); Presencial; USD 70 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance allowance

Dental and vision insurance

Paid time off

Resumo da oferta

The Institute of Navigation (ION) seeks a Membership Engagement Coordinator to support recruitment, renewals, retention, and member communications. You will manage records, coordinate member programs, and collaborate with marketing and events teams to enhance engagement.

Based in Manassas, VA, this in‑person role supports conferences 2–4 times a year and helps deliver a positive member experience through efficient administration and responsive service.

Qualificações

• Bachelor’s degree required; 2 years in admin operations or program support preferred.
• Non-profit/association experience preferred, international scope appreciated.
• Experience with CRM/AMS and project management tools preferred.

Responsabilidades

• Serve as primary contact for member inquiries and support membership activities.
• Support recruitment, renewals, and retention through communications and admin processes.
• Maintain membership records in AMS, generate reports, and analyze engagement metrics.
• Collaborate with marketing, events, and staff to coordinate membership programs and conferences.
• Provide onsite support at ION conferences (2–4 annually).

Conhecimentos

Communication

Time management

Detail-oriented

Formação académica

Bachelor’s Degree

Ferramentas

CRM/AMS

Microsoft 365

Virtual meeting platforms

Project management systems

Descrição da oferta de emprego

The Institute of Navigation (ION) seeks a Membership Engagement Coordinator to support recruitment, renewals, retention, and member communications. You will manage records, coordinate member programs, and collaborate with marketing and events teams to enhance engagement.

Based in Manassas, VA, this in‑person role supports conferences 2–4 times a year and helps deliver a positive member experience through efficient administration and responsive service.