Membership Director

American Family Fitness; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

American Family Fitness in Richmond, Virginia is seeking a Membership Director to enhance club membership sales. The role involves generating new memberships and retaining existing members, ensuring exceptional service to all club patrons.

Successful candidates will demonstrate strong administrative and communication skills, fostering connections with prospective and current members while aligning with the club's objectives.

Responsibilities

• Generate new sales for the club through prospecting.
• Providing effective membership tours to prospects.
• Retention of current members.
• Providing exceptional service to all members in relation to club policies and inquiries.
• Executing contracts properly.

Skills

Effective communication skills

Good administrative and computer skills

Knowledge of product or service

Ability to build rapport

Self motivation

Integrity

Resourcefulness

Professionalism

Job description

Job Description

MEMBERSHIP DIRECTOR

The primary function of the Membership Director is to sell health club memberships by selling the benefits of health and fitness to all prospective members.

DUTIES

• Generate new sales for the club through prospecting.
• Providing effective membership tours to prospects.
• Retention of current members.
• Providing exceptional service to all members in relation to club policies and inquiries.
• Executing contracts properly.

OBJECTIVES

• The primary objective of the Membership Director is to produce new memberships for the club and meet goals.
• The secondary objective of the Membership Director is to retain existing members of the club and meet renewal goals.

CRITERIA FOR SUCCESS

• Good administrative and computer skills
• Effective communication skills
• Knowledge of product or service
• Ability to build rapport
• Self motivation
• Integrity
• Resourcefulness
• Professionalism