Membership Customer Support - $23-$25/hr - DC

Beacon Hill Staffing Group, LLC; Washington (District of Columbia); On-site; USD 32,000 - 34,000; Full time

Job summary

Beacon Hill Staffing Group is seeking a Membership Customer Support professional for a temporary assignment in Washington, DC. You will provide customer service and administrative support for the Membership Services team, handle member inquiries by phone and email, and help with data entry and record management.

Ideal candidates have 1+ year of administrative or customer service experience, strong Microsoft Office skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 1+ years of administrative, customer service, or office support experience.
• Proficient in Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide customer service and administrative support for the Membership Services team.
• Respond to member phone calls and emails while delivering excellent customer service.
• Assist with record management, data entry, and general administrative duties.
• Support daily office operations and maintain accurate membership information.

Skills

Administrative support

Customer service

Organizational skills

Multitasking

Tools

Microsoft Office Suite

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Our client, a leading nonprofit organization is seeking a Membership Customer Support to join their team on a temporary basis in Washington, D.C.

About The Job:

• Provide customer service and administrative support for the Membership Services team
• Respond to member phone calls and emails while delivering excellent customer service
• Assist with record management, data entry, and general administrative duties
• Support daily office operations and maintain accurate membership information

About You:

• 1+ years of administrative, customer service, or office support experience
• Proficient in Microsoft Office Suite
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

About The Position:

• Start Date: ASAP!
• $23-$25/hr
• Temporary assignment for 4-6 weeks with potential extension
• Fully onsite in Washington, DC
• Schedule: Monday-Friday, 9:00 AM - 5:00 PM (1-hour unpaid lunch)

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)