Membership Coordinator — Hybrid Schedule & 401K Match

US Lawns; Indianapolis (IN); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Hybrid work schedule

Paid time off

Medical coverage

Job summary

The American Legion Auxiliary is seeking a Membership Coordinator to manage recruitment, retention, and engagement for members. This role supports the Membership Division and National Membership Committee, handling dues by phone, ALAMIS assistance, and database upkeep.

Strong communication and organizational skills are essential for success. Candidates should have an associate degree or equivalent and at least three years of admin or customer support experience.

Qualifications

• Excellent communication skills to interact with staff, officers, and members.
• Must be able to handle multiple tasks in a fast-paced environment.
• Experience with membership management systems preferred (iMIS).

Responsibilities

• Coordinate membership recruitment, retention, and engagement efforts.
• Process dues payments by phone and assist with ALAMIS Helpdesk.
• Maintain membership records for foreign and state affiliates; respond to inquiries.

Skills

Communication skills

Customer service

Administration

Membership management experience

Data entry

Multitasking

Education

Associate degree or equivalent

3 years admin/customer support

Tools

iMIS

Microsoft Office

Job description

The American Legion Auxiliary is seeking a Membership Coordinator to manage recruitment, retention, and engagement for members. This role supports the Membership Division and National Membership Committee, handling dues by phone, ALAMIS assistance, and database upkeep.

Strong communication and organizational skills are essential for success. Candidates should have an associate degree or equivalent and at least three years of admin or customer support experience.