Membership Concierge: Guest Service & Reservations

Oak View Group; Salt Lake City (UT); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

401(k) savings plan

401(k) matching

Résumé du poste

Oak View Group, located at the Club entrance, seeks a friendly Membership Assistant to support the Member Experience team with data entry, reservations, member inquiries, account support, and general administrative tasks in a fast-paced hospitality environment.

The ideal candidate is organized, personable, detail-oriented, and able to interact with members; a high school diploma or GED and 1–2 years of related experience are required; proficiency with Microsoft Office is expected.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in a related field.
• Proficiency in Microsoft Office Suite.
• Strong organizational and communication skills.
• Ability to multitask and work with members in a fast-paced environment.

Responsabilités

• Welcome and assist members and guests upon arrival.
• Provide a warm, professional, and welcoming experience at the Club entrance.
• Assist with member reservations, inquiries, and account-related requests.
• Maintain accurate member information and complete data entry in Club systems.
• Answer phone calls and direct questions to the appropriate team member.
• Assist the Membership team with administrative tasks and daily operations.
• Communicate Club information, policies, and upcoming events to members.
• Maintain confidentiality and accuracy when handling member information.
• Work closely with other Club departments to provide a seamless member experience.
• Assist in Member Event setup and execution.
• Perform other duties as assigned.

Connaissances

Interpersonal skills

Organizational skills

Multitasking

Customer service

Communication

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

Oak View Group, located at the Club entrance, seeks a friendly Membership Assistant to support the Member Experience team with data entry, reservations, member inquiries, account support, and general administrative tasks in a fast-paced hospitality environment.

The ideal candidate is organized, personable, detail-oriented, and able to interact with members; a high school diploma or GED and 1–2 years of related experience are required; proficiency with Microsoft Office is expected.