Membership Concierge & Front Desk Specialist

ComForCare Home Care (Raleigh, NC); Faribault (MN); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Dollars for Scholars Program

Free Membership

Health Insurance

Staff Support Team

Advancement Opportunities

Job summary

ComForCare Home Care in Faribault is seeking a Customer Service Representative who is responsible for enhancing member experiences through exceptional service. The role involves greeting potential members, assisting with check-ins, and managing inquiries at the front desk.

The ideal candidate will possess strong customer service skills, basic computer proficiency, and will uphold high standards of honesty and work ethics.

Qualifications

• Strong customer service skills.
• Honesty and good work ethic.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members.
• Answer phone calls to assist with questions.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member service issues and questions.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Basic Computer Proficiency

Job description

ComForCare Home Care in Faribault is seeking a Customer Service Representative who is responsible for enhancing member experiences through exceptional service. The role involves greeting potential members, assisting with check-ins, and managing inquiries at the front desk.

The ideal candidate will possess strong customer service skills, basic computer proficiency, and will uphold high standards of honesty and work ethics.