Member Services & Front Desk Pro — Free Membership

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative to greet members, assist with inquiries, and support front desk operations. The role focuses on delivering a superior member experience and facilitating smooth sign‑ups and visits.

Responsibilities include answering calls, tours, and ensuring member records are accurate. This position emphasizes friendly communication, strong service skills, and teamwork with the Club Manager and staff.

Qualifications

• Honesty and integrity are essential.
• Strong customer service skills are required.
• Basic computer proficiency to manage member information.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Handle front desk tasks and inquiries from members and guests.
• Answer phones politely and assist with questions or tours.
• Assist in member sign-ups, cancellations, and updating information.
• Facilitate issue resolution by routing to the Club Manager or supervisor as needed.
• Maintain cleanliness and organize the club environment.

Skills

Honesty & integrity

Customer service

Basic computer proficiency

Job description

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative to greet members, assist with inquiries, and support front desk operations. The role focuses on delivering a superior member experience and facilitating smooth sign‑ups and visits.

Responsibilities include answering calls, tours, and ensuring member records are accurate. This position emphasizes friendly communication, strong service skills, and teamwork with the Club Manager and staff.