Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Eden Prairie (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Flexible schedule

Health, Dental and Vision Insurance

Advancement Opportunities

Employee Appreciation Program

Dollars for Scholars Program

Pet Insurance

Job summary

ComForCare Home Care in Eden Prairie seeks a Customer Service Representative to manage new member sales and ensure a positive member experience. You will greet potential members and handle front desk tasks while providing excellent customer service.

The ideal candidate should exhibit strong customer service skills, problem-solving abilities, and a good work ethic. Benefits include free uniforms, health insurance, and opportunities for advancement.

Qualifications

• Strong customer service skills.
• Honesty and good work ethic.
• Basic computer proficiency.

Responsibilities

• Greet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answer phone calls in a polite and friendly manner.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member services issues and questions.

Skills

Customer Service

Listening

Problem Solving

Basic Computer Proficiency

Job description

ComForCare Home Care in Eden Prairie seeks a Customer Service Representative to manage new member sales and ensure a positive member experience. You will greet potential members and handle front desk tasks while providing excellent customer service.

The ideal candidate should exhibit strong customer service skills, problem-solving abilities, and a good work ethic. Benefits include free uniforms, health insurance, and opportunities for advancement.