Member Services & Sales Specialist

ComForCare Home Care (Raleigh, NC); Watertown (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one other

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

ComForCare Home Care is seeking a Customer Service Representative responsible for new member sales and creating a positive experience for members and guests. You will greet potential members, handle front desk tasks, answer calls, assist with member check-ins, and address member service issues.

This role requires strong customer service skills and a commitment to honesty and work ethic. The position offers various benefits, including health insurance and team member support programs.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency needed.
• Honesty and good work ethic are essential.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Answer phone calls in a polite and friendly manner.
• Assist in member check-ins, sign-ups, cancellations, and updating member information.
• Facilitate member services issues and questions.

Skills

Customer service skills

Listening

Problem Solving

Diplomacy

Communication

Job description

ComForCare Home Care is seeking a Customer Service Representative responsible for new member sales and creating a positive experience for members and guests. You will greet potential members, handle front desk tasks, answer calls, assist with member check-ins, and address member service issues.

This role requires strong customer service skills and a commitment to honesty and work ethic. The position offers various benefits, including health insurance and team member support programs.