Membership Advocate & Community Connector

FOOTHILLS AREA YMCA; Seneca (SC); Presencial; USD 26.000 - 34.000; Jornada completa

Descripción de la vacante

Foothills Area YMCA in Seneca, SC is seeking a Membership Associate to welcome members and guests, respond to their needs, and promote memberships and programs.

You will handle tours, provide excellent service, maintain lobby cleanliness, and help connect people with Y activities while upholding CPR/AED and First Aid readiness.

Weekday and weekend availability is expected; basic computer skills and strong interpersonal abilities are required.

Formación

• Previous customer service, sales, or related experience.
• CPR/AED and First Aid certifications required within 60 days of hire.
• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Basic knowledge of computers.
• Weekday and weekend availability and flexibility during regular facility hours.

Responsabilidades

• Responds to member and guest needs.
• Provides excellent service to members and guests; maintains lobby cleanliness.
• Conducts tours responsive to prospective members; sells memberships.
• Develops and maintains positive relationships with volunteers and members; helps connect members with the Y.
• Welcomes, connects and supports members; invites involvement and giving back to the community.
• Handles and resolves membership concerns and informs supervisor of issues.
• Applies all YMCA policies dealing with member services.
• May hand out locker keys and towels; monitor locker rooms as required.

Conocimientos

Customer service

Sales

CPR/AED

First Aid

Interpersonal skills

Computers

Weekday availability

Weekend availability

Herramientas

N/A

Descripción del empleo

Foothills Area YMCA in Seneca, SC is seeking a Membership Associate to welcome members and guests, respond to their needs, and promote memberships and programs.

You will handle tours, provide excellent service, maintain lobby cleanliness, and help connect people with Y activities while upholding CPR/AED and First Aid readiness.

Weekday and weekend availability is expected; basic computer skills and strong interpersonal abilities are required.