Member Team Lead - Front-End & Member Experience

Sam's Club; Moore (OK); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam's Club in Moore, OK is seeking a team-oriented associate to assist with front-end supervision and customer service. You will help supervise associates, train staff, and ensure member needs are met while promoting club services.

Responsibilities include processing memberships and credit accounts, assisting members with purchases, and supporting self-checkout and pickup orders. A friendly, service-driven attitude is essential for success.

Qualifications

• 6 months retail experience including operating front-end equipment and customer service.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training.
• Provide member services and resolve member issues according to guidelines.
• Process memberships, upgrades and credit accounts; promote membership renewals.
• Assist members with purchases and self-checkout; ensure order accuracy and service quality.

Skills

Customer service

Front-end equipment

Retail experience

Cash handling

Tools

Cash register

Job description

Sam's Club in Moore, OK is seeking a team-oriented associate to assist with front-end supervision and customer service. You will help supervise associates, train staff, and ensure member needs are met while promoting club services.

Responsibilities include processing memberships and credit accounts, assisting members with purchases, and supporting self-checkout and pickup orders. A friendly, service-driven attitude is essential for success.