Member Services Team Lead — Lead, Train & Deliver

Walmart Distribution Center; Moore (OK); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education

Stock purchase plan

Job summary

Sam's Club in Moore, OK is seeking a Front-End Associate to support member services, operate front-end equipment, and assist with transactions at registers or self-checkout. You will help customers, process memberships, and keep the front-end area organized.

Responsibilities include supervising associates, coaching on service standards, handling cash and deposits, and assisting with scheduling and training to ensure a positive member experience.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assists management with supervision of associates by assigning duties and providing direction
• Trains associates on processes and procedures and guides member service approaches
• Supports membership by explaining types, programs and benefits and processing memberships/upgrades
• Oversees area operations including merchandise organization, checkout, and returns
• Completes and maintains documentation and reports related to cash handling and store operations

Skills

Retail experience

Customer service experience

Cash handling

Job description

Sam's Club in Moore, OK is seeking a Front-End Associate to support member services, operate front-end equipment, and assist with transactions at registers or self-checkout. You will help customers, process memberships, and keep the front-end area organized.

Responsibilities include supervising associates, coaching on service standards, handling cash and deposits, and assisting with scheduling and training to ensure a positive member experience.