Member Support Specialist - Evening & Weekend Shifts

National Fitness Partners; Mooresville (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay

Job summary

National Fitness Partners in Mooresville, NC is seeking a part-time Customer Service Representative. The role focuses on answering calls, greeting members, handling sign-ups and tours, and logging amenities for a large Planet Fitness franchise.

The position requires evening and weekend availability, with opportunities for wage increases after 180 days, 1 year and every six months after the first year. PTO, EAP and free Black Card membership are included.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma or GED

Job description

National Fitness Partners in Mooresville, NC is seeking a part-time Customer Service Representative. The role focuses on answering calls, greeting members, handling sign-ups and tours, and logging amenities for a large Planet Fitness franchise.

The position requires evening and weekend availability, with opportunities for wage increases after 180 days, 1 year and every six months after the first year. PTO, EAP and free Black Card membership are included.