Evening & Weekend CSR — Part-Time with Growth & Perks

Planet Fitness; Kannapolis (NC); On-site; USD 13,000 - 18,000; Part time

Job summary

National Fitness Partners, the largest Planet Fitness franchise, seeks a part-time Customer Service Representative in Kannapolis, NC. Starting at $11 per hour, with hourly increases after milestones, nights and weekends only.

Join a team dedicated to a welcoming, judgment-free fitness experience and member support. Responsibilities include answering phones, greeting and signing up members, handling inquiries, processing sales at the POS, and maintaining a clean, safe club environment.

Qualifications

• Customer service experience required
• High school diploma/GED preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our fitness classes to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, seeks a part-time Customer Service Representative in Kannapolis, NC. Starting at $11 per hour, with hourly increases after milestones, nights and weekends only.

Join a team dedicated to a welcoming, judgment-free fitness experience and member support. Responsibilities include answering phones, greeting and signing up members, handling inquiries, processing sales at the POS, and maintaining a clean, safe club environment.