Part-Time Member Services Specialist — Evening/Night Shifts

Planet Fitness; Mooresville (NC); Presencial; USD 13.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Descripción de la vacante

Planet Fitness Mooresville is seeking a Customer Service Representative to deliver a superior member experience in a welcoming, judgement-free environment. You will answer phones, greet members, sign up new guests, log amenities, and process purchases while upholding our standards of service.

The role is part-time with evening and weekend shifts. Starting wage is $11 per hour, with hourly increases at 180 days and after one year based on performance.

Formación

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsabilidades

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Conocimientos

Customer service

Communication

Computer literacy

Educación

High school diploma/GED

Descripción del empleo

Planet Fitness Mooresville is seeking a Customer Service Representative to deliver a superior member experience in a welcoming, judgement-free environment. You will answer phones, greet members, sign up new guests, log amenities, and process purchases while upholding our standards of service.

The role is part-time with evening and weekend shifts. Starting wage is $11 per hour, with hourly increases at 180 days and after one year based on performance.