Member Experience Specialist – Evenings & Weekends

National Fitness Partners; North Carolina; On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401K with employer match

Health, Dental, Vision

Paid Time Off

Life Insurance & Disability

Employee membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in North Carolina. You will answer phones, greet members, sign up new members, log amenities and process sales at the point of sale, while promoting PE@PF classes and keeping a clean, safe club.

Starting pay is $12 per hour, with night and weekend shifts. Increases occur at 180 days, 1 year and every 6 months after the first year.

Qualifications

• Customer service experience preferred.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new signups.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Communication

Education

High school diploma or GED

Tools

Point of sale system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in North Carolina. You will answer phones, greet members, sign up new members, log amenities and process sales at the point of sale, while promoting PE@PF classes and keeping a clean, safe club.

Starting pay is $12 per hour, with night and weekend shifts. Increases occur at 180 days, 1 year and every 6 months after the first year.