Part-Time Member Experience Associate — Gym Front Desk

National Fitness Partners; Statesville (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners in Statesville, NC is seeking a dependable Customer Service Representative for a part-time position. The role requires flexible hours across mornings and some weekends, with starting pay at $11 per hour and periodic increases after 180 days, 1 year, and every 6 months thereafter.

You will greet members, process sign-ups, answer questions, and manage POS transactions while promoting fitness classes.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent preferred

Job description

National Fitness Partners in Statesville, NC is seeking a dependable Customer Service Representative for a part-time position. The role requires flexible hours across mornings and some weekends, with starting pay at $11 per hour and periodic increases after 180 days, 1 year, and every 6 months thereafter.

You will greet members, process sign-ups, answer questions, and manage POS transactions while promoting fitness classes.