Member Support & Office Operations Specialist

Wilson-McShane Corporation; BLOOMINGTON (MN); On-site; USD 75,768,000 - 78,523,000; Full time

Benefits offered by this job

Health benefits

Prescription Drug Benefits

Dental Benefits

Vision Insurance

Accident Insurance

Critical Illness Insurance

Pet Insurance

Flexible Spending Account

401(k) Employer Contribution

Roth 401(k)

Paid Holidays

Paid Time Off

Dependent Care Account

Life Insurance

AD&D

Short Term Disability

Employee Assistance Program

Job summary

Wilson‑McShane Corporation is seeking a Support Services Specialist in Bloomington, MN to handle a high volume of calls, route inquiries, and support office operations. You will assist with faxing, copying, filing, data tasks, and interoffice projects while learning about all departments to connect members with the right team.

The role runs 8:00am-5:00pm, Monday-Friday, non-exempt, at $26.87/hour with benefits including health, vision, dental, FSA and 401(k) options plus paid holidays and PTO.

Qualifications

• 1 year of related experience or training is required.
• Proficiency with Microsoft Office applications is expected.
• Basic understanding of printing/scanning hardware and software is a plus.

Responsibilities

• Answer a high volume of inbound calls and determine caller needs.
• Forward calls to the appropriate personnel or queues.
• Provide back-up to the front desk and assist with interoffice projects and documentation.

Skills

1 year related experience

Tools

Microsoft Office

Job description

Wilson‑McShane Corporation is seeking a Support Services Specialist in Bloomington, MN to handle a high volume of calls, route inquiries, and support office operations. You will assist with faxing, copying, filing, data tasks, and interoffice projects while learning about all departments to connect members with the right team.

The role runs 8:00am-5:00pm, Monday-Friday, non-exempt, at $26.87/hour with benefits including health, vision, dental, FSA and 401(k) options plus paid holidays and PTO.