Administrative Support Specialist I - Office Ops & Mailroom

Employee Benefits Corporation; Town of Middleton (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Employee ownership

Job summary

Employee Benefits Corporation is seeking an Administrative Support Specialist I for a full-time, office-based role in Middleton, WI. You will support multiple departments with day-to-day administrative tasks, mail handling, document processing, and CRM-related activities to keep operations running smoothly.

The ideal candidate holds a high school diploma and at least two years of administrative experience in a corporate setting, is proficient with Word, Excel and Outlook, has a valid driver's

Qualifications

• High School diploma or equivalent.
• Two years administrative support experience in a corporate setting.
• Basic proficiency with Word, Excel and Outlook.
• Valid driver's license and access to a reliable personal vehicle for occasional pickups.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to maintain discretion and confidentiality in all aspects of position.
• Ability to lift and carry packages weighing up to 50 pounds and stand for extended periods.

Responsibilities

• Open, sort and distribute daily checks and assist with opening daily mail.
• Scan, save, route and prepare documents for processing and filing.
• Manage shipping logistics and track outgoing shipments.
• Run and maintain reports and update CRM tracking systems.
• Prepare regular outgoing mailings or emails and enrollment materials requests.
• Monitor tasks in CRM and Office Support Help Desk.
• Oversee office supplies, postage and shipping materials.
• Ensure mailroom equipment functions and coordinate maintenance.
• Process employee address changes and participant account updates on claim forms.
• Daily cleaning of breakroom and related duties; occasional catering pickups.

Skills

Organizational skills

Written and verbal communication

Multitasking ability

Discretion and confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft Dynamics 365

Job description

Employee Benefits Corporation is seeking an Administrative Support Specialist I for a full-time, office-based role in Middleton, WI. You will support multiple departments with day-to-day administrative tasks, mail handling, document processing, and CRM-related activities to keep operations running smoothly.

The ideal candidate holds a high school diploma and at least two years of administrative experience in a corporate setting, is proficient with Word, Excel and Outlook, has a valid driver's