Member Success & Sales Concierge

24 Hour Fitness; Chula Vista (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical and dental coverage

Job summary

24 Hour Fitness in Chula Vista is seeking a member-facing team member to welcome guests and guide them through the start of their fitness journey. You will listen to goals, assess needs, and suggest personalized options in a friendly, inclusive environment.

This role emphasizes strong interpersonal skills, reliability, and a commitment to safe, clean gym operations, with flexible weekday/weekend availability and opportunities to grow within our sales and service teams.

Qualifications

• 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

Skills

Retail sales

Customer service

Interpersonal communication

CPR/AED certification

Job description

24 Hour Fitness in Chula Vista is seeking a member-facing team member to welcome guests and guide them through the start of their fitness journey. You will listen to goals, assess needs, and suggest personalized options in a friendly, inclusive environment.

This role emphasizes strong interpersonal skills, reliability, and a commitment to safe, clean gym operations, with flexible weekday/weekend availability and opportunities to grow within our sales and service teams.