Member Success & Fitness Sales Associate

24 Hour Fitness; Santee (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Discounts on products and personal培训

Job summary

24 Hour Fitness in Santee, CA seeks a member experience representative who welcomes new members and guides them through the start of their fitness journey. You will build trust-based relationships by listening to goals and offering personalized solutions to help members succeed.

The role emphasizes friendly onboarding, a clean and safe gym environment, and delivering a welcoming sales and service experience that motivates members to pursue their goals within the community.

Qualifications

• Authenticity, sincerity, and integrity in interactions.
• Self-motivated, eager to help others, and growth-minded.
• Consistently meet or exceed goals with a positive attitude.
• View challenges as learning opportunities.
• Strong service mentality for exceptional member experiences.
• Minimum of 1 year in retail or fitness sales.
• CPR and AED certification due within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Keep gym clean, well-maintained, and safe for all.
• Deliver a welcoming sales and service experience to inspire next steps in fitness goals.
• Support onboarding so new members connect with fitness offerings and feel belonged.

Skills

Customer service

Sales

Interpersonal skills

Retail experience

CPR and AED certification

Job description

24 Hour Fitness in Santee, CA seeks a member experience representative who welcomes new members and guides them through the start of their fitness journey. You will build trust-based relationships by listening to goals and offering personalized solutions to help members succeed.

The role emphasizes friendly onboarding, a clean and safe gym environment, and delivering a welcoming sales and service experience that motivates members to pursue their goals within the community.