Member Solutions Support Specialist

PREMIER FINANCIAL CREDIT UNION; Saint Anna (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Premier Financial Credit Union is seeking a friendly Member Solutions Support Representative who will be the voice members turn to for help with online banking, account questions, and guiding them through financial solutions.

You will play a key role in creating exceptional experiences every day by solving problems, communicating clearly, and helping members navigate technology to manage their finances.

Qualifications

• High School Diploma or equivalent.
• Strong communication and customer service skills.
• Heart for service and genuine commitment to integrity and helping people.

Responsibilities

• Assist members with online banking and account questions.
• Guide members through financial solutions and technology.
• Provide friendly, accurate support and build relationships with members.

Skills

Communication skills

Customer service

Education

High School Diploma

Job description

Premier Financial Credit Union is seeking a friendly Member Solutions Support Representative who will be the voice members turn to for help with online banking, account questions, and guiding them through financial solutions.

You will play a key role in creating exceptional experiences every day by solving problems, communicating clearly, and helping members navigate technology to manage their finances.