Member Solutions Pro — Banking & Service Excellence

Kids for the Future; Wentzville (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Alltru Credit Union in Wentzville seeks a Member Solution Specialist to join our Branch Operations team. This role delivers a full-service banking experience, opening new accounts, processing loan applications, and guiding members to suitable products and services.

You will also perform teller duties to ensure outstanding member service, require strong customer service skills, and a team-oriented attitude with basic Microsoft Office proficiency.

Qualifications

• High school diploma required.
• Two years of proven retail and sales experience (bank or credit union environment preferred).
• Passion for sales and delivering exceptional service.
• Strong business acumen and financial industry knowledge.
• Strong multitasking and organizational skills.
• Desire to collaborate and preference to work in a team environment.

Responsibilities

• Opening new accounts.
• Taking loan applications.
• Providing information and recommendations to members on appropriate products and services.
• Assisting members with various administrative account-related requests.
• The Member Solution Specialist also performs teller functions to ensure the best member experience.

Skills

Retail sales experience

Customer service

Team player

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet

Job description

Alltru Credit Union in Wentzville seeks a Member Solution Specialist to join our Branch Operations team. This role delivers a full-service banking experience, opening new accounts, processing loan applications, and guiding members to suitable products and services.

You will also perform teller duties to ensure outstanding member service, require strong customer service skills, and a team-oriented attitude with basic Microsoft Office proficiency.