Member Solutions Specialist — Accounts & Loans

QuickCruit; O’Fallon, Northern (MO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

West Community Credit Union in O’Fallon, MO is seeking a Member Representative II to support members with a range of services, including opening and closing accounts and processing loan requests. The role involves assisting with bookkeeping and digital services issues while providing personalized guidance to meet members’ financial goals.

The ideal candidate will understand credit union operations, stay compliant with regulations, and maintain accurate clerical records.

Qualifications

• Understands credit union philosophy and operations.
• Solves problems and provides thoughtful solutions to members’ financial and digital needs.
• Keeps up to date on credit union regulations, policies, and procedures.
• Performs related clerical duties accurately.
• Understands and exhibits operational responsibilities in regards to systems and equipment in the branches.

Responsibilities

• Opens, closes, and maintains member accounts.
• Ensures required reports and records are accurate, complete, and timely.

Skills

Credit union philosophy

Problem solving

Regulations knowledge

Clerical accuracy

Operational systems

Job description

West Community Credit Union in O’Fallon, MO is seeking a Member Representative II to support members with a range of services, including opening and closing accounts and processing loan requests. The role involves assisting with bookkeeping and digital services issues while providing personalized guidance to meet members’ financial goals.

The ideal candidate will understand credit union operations, stay compliant with regulations, and maintain accurate clerical records.